Creating Guest Shares
Guest shares are token-based links that give external parties time-limited access to a specific document or transmittal — no account required.
Creating a guest share
For a document:
- Open the document record.
- Click ⋮ → Create Guest Share.
For a transmittal:
- Open the transmittal.
- Click ⋮ → Create Guest Share.
Configuration options
| Option | Description | Recommendation |
|---|---|---|
| Label | Internal name for this share | Use a descriptive label: "Client review — Level 3 dwgs" |
| Expiry Date | When the link stops working | 14–30 days for active reviews; 90 days for long-term reference |
| Allow Download | Whether the guest can download files | On for most sharing; Off for view-only access control |
| Password | Optional password required before access | Use when sending to multiple people or when the link may be forwarded |
Click Create Link — a unique URL is generated.
Managing guest shares
Project-level view
To see all guest shares across a project:
- Settings → Guest Shares (Project Admin only).
- See all shares: label, created, expires, creator, views, downloads, last accessed.
Item-level view
On any shared document or transmittal:
- Click ⋮ → Manage Guest Shares.
- See all shares for this specific item.
Share status indicators
| Status | Meaning |
|---|---|
| Active | Link is valid and accessible |
| Expired | Expiry date has passed — link no longer works |
| Revoked | Manually revoked — link no longer works |
Revoking access
To stop access immediately (before expiry):
- Open Manage Guest Shares on the item.
- Find the share → click Revoke.
- Confirm.
Revocation is immediate. The link returns an error page if accessed after revocation.
Extending expiry
- Open Manage Guest Shares.
- Find the share → click Edit.
- Update the Expiry Date.
- Save.
Note: If your org has a maximum guest share expiry policy configured in Security Settings, you cannot extend beyond that maximum.
Security considerations
- Guest links work for anyone who has the URL — treat them like passwords
- Use a password if there is any risk of the link being forwarded to unintended recipients
- Revoke the link as soon as the external party no longer needs access
- Do not share guest links for highly confidential documents — use full member access instead for sensitive material
What's next
- Guest User Experience — what the external party sees
- Create a Guest Share tutorial — step-by-step walkthrough
- Acknowledgment Tracking — tracking transmittal acknowledgments via guest share