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Acknowledgment Tracking

When a transmittal is issued, every To recipient must formally acknowledge receipt. Acknowledgement tracking gives the issuer a real-time view of who has acknowledged and who hasn't — ensuring no recipient can later claim they didn't receive the documents.

How acknowledgement works​

Recipient's experience​

When a transmittal is issued:

  1. All To recipients receive an email with the transmittal cover sheet PDF attached.
  2. The email includes an Acknowledge Receipt button that links directly to the transmittal in Kazinex.
  3. The recipient opens Kazinex, reviews the transmittal, and clicks Acknowledge.
  4. Optionally, the recipient can add a comment before acknowledging.

For recipients who are not Kazinex members (external email addresses), the acknowledgement link takes them to a public page where they can acknowledge without logging in.

Acknowledgement fields​

When acknowledging, recipients can optionally provide:

FieldDescription
CommentAny notes about the receipt (e.g. "Received and forwarded to site team")
Received byIf acknowledging on behalf of someone else

Viewing acknowledgement status​

Open any issued transmittal. The Recipients & Acknowledgements section shows:

ColumnDescription
RecipientName or email of the To recipient
AcknowledgedCheckmark if acknowledged; dash if pending
Acknowledged ByWho performed the acknowledgement (may differ from the recipient if someone acknowledged on their behalf)
Acknowledged AtExact timestamp of acknowledgement
CommentAny comment left at acknowledgement time

Tracking outstanding acknowledgements​

In the Transmittals list, the Acknowledged column shows:

  • All — all recipients acknowledged
  • Partial — some recipients acknowledged, some pending
  • None — no acknowledgements received yet
  • N/A — transmittal has no acknowledgement requirement (e.g. CC-only recipients)

Filter by Acknowledged = Partial or Acknowledged = None to see transmittals with outstanding acknowledgements.

Following up on outstanding acknowledgements​

If a recipient has not acknowledged and the transmittal is past its expected acknowledgement date:

  1. Open the transmittal.
  2. In the acknowledgement table, click Remind next to the unacknowledged recipient.
  3. A reminder email is sent to that recipient with the original transmittal details and acknowledgement link.

You can send reminders to individual recipients or all outstanding recipients at once using the Remind All button.

Re-issuing a transmittal​

If documents need to be updated after issue (e.g. an error was found in a drawing), you cannot modify an issued transmittal — you must Re-issue it with the updated documents:

  1. Open the issued transmittal.
  2. Click Re-issue.
  3. The form opens pre-populated with the original transmittal's content.
  4. Update the document list (replace the old revision with the new one) and add a note in Remarks explaining the re-issue reason.
  5. Click Issue.

The re-issued transmittal gets a new number and resets acknowledgement tracking. All recipients receive a fresh notification. Both the original and re-issued transmittals remain in the register, linked together.

What a re-issue does to acknowledgements​

The original transmittal's acknowledgements are not erased — they are retained as a record. The re-issued transmittal starts with fresh, pending acknowledgements for all recipients.

If a recipient acknowledged the original and also acknowledges the re-issue, both acknowledgement records appear in the audit trail.

What's next​