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Reporting Governance

Reports provide visibility into project health — document status distributions, workflow cycle times, overdue task counts, and user activity. This guide covers the governance of who can create, share, and export reports.

Report access levels​

ActionMinimum permission required
View the Reports tabview_reports (granted by default to Reviewer, Initiator, Project Admin, Org Admin)
Create saved reportsview_reports
Share saved reports with the project teamview_reports
Delete shared saved reportsCreator or Project Admin
Export report data to Excelview_reports

Members without view_reports — by default, Viewer role members — cannot access reports at all. If you need to give Viewer access to reports (e.g. for client reporting), apply a Permission Override.

Who sees what in reports​

Reports show data based on the member's access:

  • Members with view_reports see data for all documents, workflows, correspondence, and transmittals in the project (including the count and status, but not the content of confidential documents)
  • Org Admins see organisation-level aggregated reports across all projects

Report data does not apply document-level confidentiality filtering — a report may show "5 confidential documents at Approved status" even if the viewer cannot open those documents individually. This is intentional: counts and statuses in reports are not sensitive. If you need to hide document counts from certain roles, apply a permission override to remove view_reports for that role.

Shared saved reports​

Any member with view_reports can create a saved report and share it with the project team. Shared saved reports appear in the Reports tab for all project members.

Governance considerations:

  • Limit the number of shared reports (aim for 5–10 well-maintained reports rather than dozens of rarely-used ones)
  • Give shared reports clear, consistent names (e.g. "Weekly Document Status — Structural")
  • Project Admins can delete any shared report that is outdated or misleading

Report export​

Exported reports (Excel) contain the same data visible in the browser report view. Exports are not restricted beyond the view_reports permission — anyone who can view a report can export it.

Security consideration: Report exports may contain document counts, user names, and activity data. Treat exported reports as internal documents and do not share externally without review.

Available report metrics​

MetricDescription
workflow_countNumber of workflow instances by status
workflow_cycle_timeAverage days from workflow start to completion
document_countNumber of document records by status or discipline
document_by_statusBreakdown of documents by current status
document_by_disciplineBreakdown by discipline
transmittal_countNumber of transmittals by status
user_activityActions per member (uploads, approvals, etc.)
overdue_tasksCount of overdue workflow steps

See Reports Reference for metric calculation details.

What's next​