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Reporting Governance

Reports provide visibility into project health — document status distributions, workflow cycle times, overdue task counts, and user activity. This guide covers the governance of who can create, share, and export reports.

Report access levels

ActionMinimum permission required
View the Reports tabview_reports (granted by default to Reviewer, Initiator, Project Admin, Org Admin)
Create saved reportsview_reports
Share saved reports with the project teamview_reports
Delete shared saved reportsCreator or Project Admin
Export report data to Excelview_reports

Members without view_reports — by default, Viewer role members — cannot access reports at all. If you need to give Viewer access to reports (e.g. for client reporting), apply a Permission Override.

Who sees what in reports

Reports show data based on the member's access:

  • Members with view_reports see data for all documents, workflows, correspondence, and transmittals in the project (including the count and status, but not the content of confidential documents)
  • Org Admins see organisation-level aggregated reports across all projects

Report data does not apply document-level confidentiality filtering — a report may show "5 confidential documents at Approved status" even if the viewer cannot open those documents individually. This is intentional: counts and statuses in reports are not sensitive. If you need to hide document counts from certain roles, apply a permission override to remove view_reports for that role.

Shared saved reports

Any member with view_reports can create a saved report and share it with the project team. Shared saved reports appear in the Reports tab for all project members.

Governance considerations:

  • Limit the number of shared reports (aim for 5–10 well-maintained reports rather than dozens of rarely-used ones)
  • Give shared reports clear, consistent names (e.g. "Weekly Document Status — Structural")
  • Project Admins can delete any shared report that is outdated or misleading

Report export

Exported reports (Excel) contain the same data visible in the browser report view. Exports are not restricted beyond the view_reports permission — anyone who can view a report can export it.

Security consideration: Report exports may contain document counts, user names, and activity data. Treat exported reports as internal documents and do not share externally without review.

Available report metrics

MetricDescription
workflow_countNumber of workflow instances by status
workflow_cycle_timeAverage days from workflow start to completion
document_countNumber of document records by status or discipline
document_by_statusBreakdown of documents by current status
document_by_disciplineBreakdown by discipline
transmittal_countNumber of transmittals by status
user_activityActions per member (uploads, approvals, etc.)
overdue_tasksCount of overdue workflow steps

See Reports Reference for metric calculation details.

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