Notification Management
Report Forge sends email notifications to keep contributors, reviewers, and admins informed about edition progress. This page explains which events trigger notifications, how to configure defaults at the workspace and project level, and how members manage their own preferences.
Access: Workspace Settings → Notifications (Workspace Admin only).
Notification event categories
Edition events
| Event | Default recipients |
|---|---|
| Edition created | Assigned contributors, Report Owner |
| Edition submitted for review | Assigned reviewers, Report Owner |
| Edition recalled (returned to Draft) | Assigned reviewers |
| Review comment added | Edition contributors, Report Owner |
| Changes requested | Assigned contributors |
| Edition resubmitted | Assigned reviewers, Report Owner |
| Edition approved | Assigned contributors, Report Owner |
| Edition closed | Assigned contributors, Report Owner |
| Edition due date approaching (3 days, 1 day) | Assigned contributors |
| Edition overdue | Assigned contributors, Report Owner |
Blueprint events
| Event | Default recipients |
|---|---|
| Blueprint published | Project members |
| Blueprint version changed | Project members |
| Blueprint archived | Report Owner |
Output and export events
| Event | Default recipients |
|---|---|
| Output generated | Report Owner |
| Scheduled export completed | Report Owner |
| Scheduled export failed | Report Owner, Workspace Admin |
Admin and access events
| Event | Default recipients |
|---|---|
| Member invited to project | Invited member |
| Member role changed | Affected member |
| Data connection authentication failed | Workspace Admin |
| Storage quota warning (80% / 95%) | Workspace Admin |
Workspace-level defaults
Workspace Admins set the default notification behaviour for all projects in the workspace.
Configuring workspace defaults
- Go to Workspace Settings → Notifications.
- For each event category, toggle on or off:
- Email notification — send an email for this event
- In-app notification — show a badge in the Report Forge notification panel
- Click Save defaults.
Email digest
Instead of per-event emails, enable the Daily digest option:
- Digest emails are sent at 08:00 in the workspace timezone (configurable).
- The digest groups all notification events from the previous 24 hours.
- Digest is per-user — each member receives their own consolidated digest.
| Notification mode | Best for |
|---|---|
| Per-event emails | Reviewers who need to act quickly on submissions |
| Daily digest | Contributors who check Report Forge once a day |
| Disabled | Admin/read-only users who monitor in-app only |
Per-project notification overrides
Project Admins can override workspace defaults for their project.
- Open the project → Project Settings → Notifications.
- Override the workspace default for specific events.
- Click Save project settings.
Project-level overrides apply to all members of that project. They take precedence over workspace defaults but are overridden by individual member preferences.
Role-based notification defaults
Default notification settings by role:
| Event | Admin | Report Owner | Reviewer | Contributor |
|---|---|---|---|---|
| Edition created | In-app | — | ||
| Edition submitted | In-app | — | ||
| Comment added | In-app | In-app | In-app | |
| Changes requested | In-app | — | ||
| Edition resubmitted | In-app | — | ||
| Edition approved | In-app | — | ||
| Edition overdue | — | |||
| Blueprint published | In-app | In-app | In-app |
"—" means this role does not receive this notification by default.
Member self-service preferences
Individual members can adjust their own notification preferences from their profile.
Member steps:
- Click the Avatar → Profile → Notifications.
- For each event, choose:
- Email — receive an email
- In-app only — receive a badge notification in the app, no email
- Off — no notification
Member preferences take precedence over project and workspace defaults.
Workspace Admins can view but cannot override individual member preferences. If a member has disabled notifications for critical events, remind them to update their preferences — or contact the member directly.
Suppressing notifications during testing
When setting up a new blueprint or testing an edition workflow, notification emails to the whole team can be distracting. Use the Notification suppression option:
- Go to Project Settings → Notifications.
- Enable Suppress all notifications toggle.
- Set an end date — suppression automatically lifts on that date.
- Click Save.
All email notifications for the project are suppressed during this period. In-app notifications continue to work.
Suppression applies project-wide. Remember to lift suppression before going live — a team that does not receive submission notifications will miss review deadlines.
Monitoring notification delivery
Workspace Admins can check notification delivery health:
- Go to Workspace Settings → Notifications → Delivery log.
- Filter by event type, date range, or recipient.
- The log shows:
- Sent — email delivered to the recipient's mail server
- Opened — recipient opened the email (where tracking is enabled)
- Bounced — delivery failed (invalid address or server rejection)
- Suppressed — email was not sent due to project suppression or member preferences
Handling bounced emails
If a member's email is bouncing:
- Check the member's email address in Workspace Settings → Team — correct any typos.
- Ask the member to add
noreply@kazinex.comto their safe senders list. - If the domain is rejecting all Kazinex emails, the member's IT team may need to whitelist the sending domain.
Notification templates
Email notification content uses standard Kazinex templates. The body includes:
- Project name and edition name
- The triggering event (e.g. "Edition submitted for review")
- A direct link to the edition
- Workspace branding (logo and primary colour, if configured in Branding Settings)
Notification template content cannot be customised per workspace. Contact Kazinex support for enterprise custom template requirements.
What's next
- Project Management — creating and managing projects
- Team Roles — role assignment and access control
- Workspace Setup — workspace-level configuration